Returns & Exchanges
At JOGA, we want to ensure you have the right gear to perform at your peak. If you are not 100% satisfied with your purchase, you can return or exchange your items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Gear
Place the items in their original packaging with all tags attached, ensuring the gear is in unworn and unwashed condition.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package.
- 4.Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.